Luxury Boarding

Exceptional Care for Them, Peace of Mind For You

Sterling K-9 Retreat is devoted to providing a safe and wholesome environment. We have adopted innovative approaches to accommodate the rising expectations of pet owners when choosing care for their pets.  We strive to give our pet parent’s peace of mind knowing that their pet is receiving exceptional care.  Staff training is paramount and is a part of each employee’s job description.  Staff training consists of:

  • Canine body language

  • Canine small group play

  • Canine first aid

  • Canine CPR

  • Canine infectious disease management

  • Customer service etiquette

  • Emergency preparedness

  • Fire safety

  • Heat stress

  • Hazard communication

Staff training is continuous, providing new learning opportunities and reinforcing things we’ve previously taught. To further ensure that your pet has an unrivaled experience during his/her stay at Sterling K-9 Retreat.

Accommodations

Our facility is climate-controlled year round and possesses a state-of-the-art ventilation system allowing the air to continually circulate. We understand the impact of subtle changes in lighting and tone can completely transform an atmosphere and enhance a mood, so we have installed dimmable lighting and a stereo system to assist with creating a relaxed and enjoyable environment for your pet’s stay with us.

Enclosures

Mason Company was selected as our kennel provider of choice. With more than 120 years of experience in designing the finest animal enclosures in the world, Mason Company has more experience in animal enclosure design than anyone else in the industry. Most importantly, the kennels Sterling K-9 Retreat has selected incorporates safety and disease reducing attributes. You will find Mason products throughout our facility. We offer window suites and have a variety enclosure sizes that can comfortably provide space for more than one dog.

Flooring

Our first floor kennel room, hallway, and small group play areas use resinous-based coating epoxy floor. This is a superior product in that it provides a seamless, sanitary environment with additional attributes of optimal slip resistance and comfort for both the dogs and our staff.

Playrooms are equipped K9Grass®. K9Grass® is an artificial grass product manufactured specifically for dogs. Designed with AlphaSa® antimicrobial technology built into the blade, this fosters a clean, safe environment for dogs.

Dog Boarding Requirements and Vaccinations

  • Rabies – 1 or 3 year

  • DHPP (distemper, hepatitis, parvovirus, and parainfluenza)

  • Leptospirosis – administered yearly

  • Bordetella –   a minimum of 10 days prior to check-in to ensure maximum efficiency and protection against kennel cough

  • Fecal exam – required every 12 months

  • Heartworm test – required every 12 months

  • Flea and tick free – guests with signs of fleas and/or ticks will be treated at our grooming salon at the pet parent’s expense prior to check-in

Additional Requirements

  • Behavior assessment to ensure that we make the best placement decisions for your pet during his/her stay.

  • Dogs must be at least 4 months of age.

  • All dog over 7 months old must be neutered. 

Cancellation Policy

We do understand that sometimes the best laid plans can change. If you need to cancel your reservation for an upcoming stay, please call us at (614) 477-8337. If you cancel 3 days or more prior to your pet’s reservation there is no charge. Cancellations made with only 1 or 2 days prior to your pet’s reservation are charged 50% of the cost of the scheduled stay. Cancellations and no-shows the day of your pet’s reservation are charged 100% of the cost of the scheduled stay.

Boarding Reservations

Boarding for your pet may be scheduled by contacting us at (614) 477-8337 or by clicking the Request Reservation button.