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Luxury Dog Boarding

Full-Service Dog Boarding in Westerville Ohio

All of Our Boarded Guests Also Receive Our Enrichment Daycare!
Learn More About Enrichment Daycare Here.

Premium Suites

Our deluxe anti-microbial kennels from Mason Company are the top of the line for the dog care industry! With more than 120 years of experience in designing the finest animal enclosures in the world, Mason Company has more experience in animal enclosure design than anyone else.

Luxury Facility Accommodations

Our facility is climate-controlled year-round and constantly circulates fresh, clean air. We understand that the impact of subtle changes in lighting and tone can completely transform an atmosphere and enhance a mood, so we have installed dimmable lighting and a stereo system to assist with creating a relaxed and enjoyable environment for your pet’s stay with us!

Deluxe K9 Grass & Rubber Flooring for Joint Health

Our facility features a best-in-class rubberized floor that helps dogs, young and old maintain healthy joints!

Playrooms are also equipped with K9Grass®. K9Grass® is an artificial grass product manufactured specifically for dogs. Designed with AlphaSa® antimicrobial technology built into the blade, this fosters a clean, safe environment for dogs.

Exceptional Care for Them, Peace of Mind For You​

Sterling K-9 Retreat is devoted to providing a safe and wholesome environment. We have adopted innovative approaches to accommodate the rising expectations of pet owners when choosing care for their pets.  We strive to give our pet parent’s peace of mind knowing that their pet is receiving exceptional care.  Staff training is paramount and is a part of each employee’s job description.  

Staff training consists of:

  • Canine body language

  • Canine small group play

  • Canine infectious disease management

  • Customer service etiquette

  • Emergency preparedness

  • Fire safety

  • Heat stress

  • Hazard communication
     

Staff training is continuous, providing new learning opportunities and reinforcing things we’ve previously taught. To further ensure that your pet has an unrivaled experience during his/her stay at Sterling K-9 Retreat.

Dog Boarding Requirements and Vaccinations

  • Rabies – 1 or 3 year

  • DHPP (distemper, hepatitis, parvovirus, and parainfluenza)

  • Leptospirosis – administered yearly

  • Bordetella –   a minimum of 10 days prior to check-in to ensure maximum efficiency and protection against kennel cough

  • All dogs over 7 months old must be spayed/neutered

  • Flea and tick free – guests with signs of fleas and/or ticks will be treated at our grooming salon at the pet parent’s expense prior to check-in

  • All dogs must be dropped off before 9am Monday - Saturday. 

  • No Drop off and pick-ups on Sundays

Half-Price Orientation Day!

​Your pet must complete an orientation day before scheduling longer stays. This ensures the health and safety of all our furry guests - and allows us to place them in the small play group that's best for them!

 

  • Behavior assessment to ensure that we make the best placement decisions for your pet during his/her stay.

  • All dog over 7 months old must be neutered. 

Join The Pack - Make a Reservation Today!

Boarding for your pet may be scheduled by contacting us at (614) 423-7032 or online via the button below. We can also take reservations via the Gingr app (Download at the button below as well!)

Please note: all dogs require an orientation day before scheduling boarding stays!

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Cancellation Policy

We do understand that sometimes the best laid plans can change. If you need to cancel your reservation for an upcoming stay, please call us at (614) 423-7032.

 

If you cancel 3 days or more prior to your pet’s reservation there is no charge. Cancellations made with only 1 or 2 days prior to your pet’s reservation are charged 50% of the cost of the scheduled stay. Cancellations and no-shows the day of your pet’s reservation are charged 100% of the cost of the scheduled stay.

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